Global E-commerce Support

Global E-commerce Support - Executive Assistants

GES Service Description

The global E-commerce business has been tremendously grown over the years driven by ever increasing consumer demand. While E-commerce industry has matured fairly in terms of standardizing its practices, processes, technology and tools, global sellers still struggle to manage and analyze increased product data volumes, meet various customer requests, manage order fulfilment, coordinate with vendors and logistics partners and etc.

Tasks of GES VPA

Amazon and eBay product listing, design, account management and customer support

Product Research: The more data you can bring up on an item and its performance across diverse marketplaces, the better. Product data helps you make informed decisions.

Product and Category Description: Words do sell products and a good copy sure helps it. GES VPA write you short and crisp descriptions that are SEO- friendly.

24/7 Online Customer Service, such as, taking inbound calls, responding to web chat queries or responding to customer queries over emails.

Online Storefront Development and Management

Support on Order Processing and Fulfillment

E-Catalog Creation and promotion to potential customers

Product Photo Editing

Content Writing and Creative Blurb Writing

Pre-sale support via chat and call

Claim management

Quality First

We understand that performance and reliability are critical so we focus extensively on the quality of our team members—providing you with experienced professionals who have the skills to step straight in and play a key role in your business. Your dedicated virtual assistant can integrate into your team to interact seamlessly with your clients, suppliers, and other team members.

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Questions For Our Services
If you have any specific questions about our service, please don't hesitate to ask us. Please choose a specific service for our detailed answer. You are also welcome to ask general questions! These services are add-ons to our VPA service, please don't misunderstand.

Feel free to send your questions here!