The global E-commerce business has been tremendously grown over the years driven by ever increasing consumer demand. While E-commerce industry has matured fairly in terms of standardizing its practices, processes, technology and tools, global sellers still struggle to manage and analyze increased product data volumes, meet various customer requests, manage order fulfilment, coordinate with vendors and logistics partners and etc.
Tasks of GES VPA
Amazon and eBay product listing, design, account management and customer support
Product Research: The more data you can bring up on an item and its performance across diverse marketplaces, the better. Product data helps you make informed decisions.
Product and Category Description: Words do sell products and a good copy sure helps it. GES VPA write you short and crisp descriptions that are SEO- friendly.
24/7 Online Customer Service, such as, taking inbound calls, responding to web chat queries or responding to customer queries over emails.
Online Storefront Development and Management
Support on Order Processing and Fulfillment
E-Catalog Creation and promotion to potential customers
Product Photo Editing
Content Writing and Creative Blurb Writing
Pre-sale support via chat and call
We understand that performance and reliability are critical so we focus extensively on the quality of our team members—providing you with experienced professionals who have the skills to step straight in and play a key role in your business. Your dedicated virtual assistant can integrate into your team to interact seamlessly with your clients, suppliers, and other team members.